Privacy Policy

1. Introduction

SlimDoc ("we", "our", or "us"), operates getslimdoc.com. SlimDoc provides clinician-guided weight care pre-consultation tools, health assessments, educational materials, and telemedicine coordination led by Dr. Satender Singh (MBBS, MS General Surgery, NMC/DMC Reg. No. 115162).

This Privacy Policy explains what information we collect when you visit our website, complete our free weight-management assessment, interact with our chat widget, or request a consultation, and how that information is used, stored, and protected.

2. Information We Collect

We only collect information necessary to facilitate medical assessment and consultation planning:

• Contact Information: Full name, mobile phone number, city, and optional preferred consultation times submitted through our booking form or WhatsApp chat.
• Health & Anthropometric Metrics: Self-reported height (in cm), weight (in kg), calculated Body Mass Index (BMI), health goals, dietary patterns, and relevant metabolic history (such as thyroid disorders, PCOS, diabetes, or previous weight-loss treatments).
• Pre-Consultation Clinical Notes: Any voluntary health notes, current prescription medicines, or specific clinical questions you share.
• Technical & Usage Information: Anonymous device analytics, browser type, IP address, and standard log information collected automatically for website functionality, security, and performance.

3. How Assessment Data is Handled

We believe in patient data privacy by design:

• Local In-Browser Assessment: When you complete the health assessment on assessment.html, your health answers are calculated locally in your browser. You decide whether to download your summary or share it directly with our clinician.
• Booking Submissions: When you submit a booking request via our form or WhatsApp, your details are securely transmitted to Dr. Satender Singh's clinical coordination team to confirm your consultation schedule.

4. Purpose of Data Processing

We process your data exclusively for:

1. Evaluating clinical eligibility for the 4 care pathways (Ayurveda & Lifestyle, Medical Management / GLP-1 medicines, Procedures, or Bariatric Surgery).
2. Preparing Dr. Satender Singh and the clinical team prior to your consultation to ensure focused, high-quality medical care.
3. Coordinating appointment slots, sending WhatsApp reminders, and answering administrative questions.
4. Complying with regulatory obligations under Indian telemedicine and medical practice laws.

5. Sharing and Disclosure of Information

We treat health data as confidential personal information. We do not sell, rent, or trade your data. Data may only be shared under the following limited conditions:

• With Your Treating Healthcare Team: Shared strictly with Dr. Satender Singh and qualified clinical staff involved in your care.
• Authorized Diagnostic and Pharmacy Partners: If you and Dr. Singh agree on specific laboratory blood tests or prescription medicines, test requests or prescriptions are sent only to licensed, authorized diagnostic labs or pharmacies with your consent.
• Legal Compliance: If mandated by applicable law, court order, or governmental healthcare authority under Indian jurisdiction.

6. Data Retention and Security

We implement technical and organizational measures (including HTTPS encryption, access controls, and secure server environments) to protect patient records against unauthorized access, loss, or alteration. Clinical consultation records are maintained in accordance with the Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations.

7. Your Rights Under Indian Law

Under the DPDP Act (2023), you hold specific rights regarding your personal information:

• Right to Access & Summary: You may request a summary of the personal information we maintain about you.
• Right to Correction & Erasure: You can ask us to update inaccurate personal information or delete non-mandatory pre-consultation records.
• Right to Grievance Redressal: You may register concerns directly with our Grievance Officer.

8. Grievance Redressal & Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have a grievance, please contact us: